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Repair supply note RMA

You can help us to process material returns faster. Print a RMA form and include it with the goods (RMA = Return Material Authorization form). In case you were already given a valid RMA number, enter it into your form. Fill in all fields (if necessary and possible) and make sure to provide as much detail of the error description as possible. Enclose the filled-in and printed form (with or without RMA number) as repair supply note with the consignment.

Please send your item(s) to:

Herrmann Ultrasonics (Taicang)

Service Department
Taicang Economic Development Zone
Build 20-B, No. 111, North Dongting Road
Taicang, Jiangsu Province (China)


Once we register the shipment you will receive an acknowledgment of receipt.
For further questions contact

The confirmation e-mail for sending the following RMA-form will be received by the contact person (purchasing).

Für Rücksendungen von bis zu fünf Positionen:
Position 1
Position 2
Position 3
Position 4
Position 5
Füllen Sie bitte die mit * gekennzeichneten Felder aus und senden Sie Ihre Mitteilung an uns. Bitte drucken Sie das Formular zweifach aus und legen Sie eine Kopie der Rücksendung bei. Sie erhalten von uns eine Eingangsbestätigung nachdem wir die Rücksendung erfasst haben. Nachfragen unter Die Bestätigungsmail zum Versand des nachstehenden RMA-Formulars erhält der Ansprechpartner (kaufmännisch).


Sonotrodes are weld tools that are specifically developed and calculated for each application. In case of damage, a new sonotrode must be produced, tested, and documented, including all finishing processes. This requires time. If you have a spare sonotrode in stock, you can avoid expensive standstill times in production.

We provide a particularly interesting offer for our customers at very attractive terms if they order a spare sonotrode within the first three months upon delivery of their ultrasonic welding machine or their ultrasonic welding system.

Are you interested? 
Please send an e-mail to or use the contact form below.


A special ULTRACARE spare parts package is available for every Herrmann product, i.e. machines or systems, at very good conditions. An ULTRACARE package may contain, for example a converter, a position measuring system, an HF cable and the compatible pneumatic package. Moreover, all other components of the machine or system are individually available as spare parts.

ULTRACARE is the future-oriented concept for your production safety, for ULTRACARE ensures:

  • Reduction of standstill time in case of damage
  • Increase in machine availability
  • 100% availability of spare and wear parts on site
  • Faster on-site service, spare parts logistics is not required
  • Use of Herrmann original spare parts

Are you interested? 

Please send an e-mail to or use the contact form below.

Individual spare parts

Are you interested?
Please send an e-mail to or use the contact form below.